Become a Web Chat Volunteer

The Endometriosis UK Web chat service will be a vital part of our Support Network services. 

The web chat service offers those with endometriosis a chance to share their feelings and experience to someone who knows exactly what they are going through. You will be providing emotional support and signposting to further information, all through our web chat system. The rewards of being a web chat volunteer are very special - knowing that you have helped someone can be immensely satisfying.

We are looking for self-motivated and compassionate individuals to help deliver our web chat service. 

What’s the role of an Endometriosis UK Web chat volunteer?

• Provide a safe and supportive environment for those with endometriosis or those connected them, to receive information about the condition but not advice. 
  Volunteers do not offer advice of any kind, be it medical, financial or legal.
 
• Give opportunities for those with endometriosis to share in confidence to a non-judgmental patient person who will empathize but not sympathize.
 
• Signposting to further information and to approved organisations when needed.
 
• Accurately log all of your conversations using our processes. This is to show how effective the web chat service is, and is essential for the advancement of the service.
 
• Being proactive in keeping up to date on endometriosis and Endometriosis UK news.
 
• Act in line with our Volunteer policies and Code of Conduct.
 
You will play a key role in reaching the thousands who rely on us. Overall making an incredible difference. 

How do I apply to become a web chat volunteer?

In order to apply you will need to read through the role description and then complete and submit an application form to our Support Network Officer at support@endometriosis-uk.org.

What training is available?

All webchat volunteers receive training to ensure they have the necessary skills before becoming members of the team.

If you have any further questions, please contact us at support@endometriosis-uk.org.

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