Become an Endometriosis UK Helpline or Moderator Volunteer

Monday, July 28, 2014
become an endometriosis uk helpline or moderator volunteer

We're recruiting more volunteers for the Endometriosis UK Helpline and to Moderate our HealthUnlocked Forum!

Endometriosis UK’s helpline is the only UK helpline dedicated solely to supporting those affected by endometriosis. It is a vital lifeline to those women, partners, parents and friends who need information, support or just someone to listen. HealthUnlocked is an online forum dedicated specifically to creating a safe space for those affected by endometriosis to share their thoughts and find out valuable information. 

Both of these services are run by our amazing volunteers, all of whom have first-hand experience of endometriosis. They do a brilliant job and we are looking for new team members to help us to support more people, both on the phone and online.

Our helpline volunteers work from their own home and sign up for shifts on our monthly helpline rota. Depending on the needs of the helpline and the availability of our helpliners, most volunteers do a weekly or fortnightly shift.Moderator shifts are also agreed on an ongoing basis.

We asked some of our fabulous helpline volunteers what they enjoyed about volunteering with Endometriosis UK:

 

 

What are we looking for?

  • A well- developed ‘listening ear’
  • Ability to empathise with individuals and not to over-sympathise
  • Ability to speak authoritatively about endometriosis without embarrassment
  • Ability to explain a complex disease in simple terms
  • Ability provide information and not advice
  • Personal experience of endometriosis
  • You must be able to communicate with people from different backgrounds in a non-judgmental way

You can find out more about volunteering for the Endometriosis UK helpline by visiting our volunteer recruitment page.

In order to apply you will need to read through the role descriptions below and then complete and submit the relevant application form to Emma, our Support Network Manager on support@endometriosis-uk.org.

Helpline role description and application form

Moderator role description and application form

Our recruitment window is open between Monday 28th July and Friday 29th August, and we will be carrying out phone interviews with successful applicants throughout this time. If your interview is successful, we will invite you to our compulsory Training and Information Weekend on 17th and 18th October 2014 in London, which will help prepare you for your role as a helpliner. Endometriosis UK pay travel expenses and will provide overnight accommodation on the Friday night for those travelling from outside of the London area.

If you have any further questions, please contact Emma at support@endometriosis-uk.org.

We look forward to receiving your application!